General customer information
Tuning Empire delivers a world class shopping experience to automotive tuning enthusiasts around the globe, offering the lowest prices on everything you need to feed your tuning needs. Once you start, you never go back to ‘stock’, as we say. It starts with a new gear knob and ends up with a fully personalised car, and even then, there is always room for more upgrades.
We are offering:
- World class website experience – we focus on every detail, from the technology to the information and we continually look for ways to make things better and easier for our customers.
- Global reach – with our multi-territory website, our experienced support team and our extensive delivery network, we are your LOCAL tuning shop.
- Lowest prices – we sell the best kits at the lowest prices so you can get more out of your passion.
- Everything you need – we carefully choose a comprehensive range of all the best available tuning parts. You can trust the quality of what you purchase.
- Fast delivery – we work around the clock to dispatch your order quickly and then pass your goods to the best carriers in the world.
- 100% Satisfaction - Guaranteed - We want happy customers. Happy customers tell their friends, the friends tell their friends and so on. That equals referral business and a long term relationship for both parties. If you ever encounter an issue where you are not happy with the product, the service or both, contact us so we can work it out. We are all customers ourselves and tune our cars and know how it is if service or product is not to our expectations. It is our goal and intent to assist every one of our customers to the best of our ability.
Feedback and comments
Send us please your comments, any kind of feedback, improvement suggestions as well as complaints if any, to firstname.lastname@example.org
START USING AND NAVIGATING THE WEBSITE
Please note that you can reach us via email, website contact forms 24/7 and also via phone on the numbers on our website during respective business hours. We are however working on your enquiries and questions 24/7 as our consultants are located around the world, in Europe, USA, Gulf countries and Australia so we often beat the time zones to reply as soon as possible. Sometimes, it may take a bit longer to reply to enquiries, in particular with technical questions, as we may cross check information with the manufacturer’s technical departments to give you the most precise answers. In that case just bear with us for a little while, we will definitely get back to you.
You can place orders on our website submitting only the basic details we need to fulfil your order.
Our website is a catalogue of parts and items we are offering. We do not display pricing as each order is individual and we are selling worldwide.
Contact us for pricing for the items you are interested in and our team will reply with the pricing and shipping costs to your destination.
MAKE YOUR SELECTION | NAVIGATE THROUGH PRODUCTS
1. BY PRODUCT : Choose your product category (e.g. wheels, exhaust, Aerodynamics) and follow the next steps by choosing your car brand, followed by your car model. You will see then a selection of parts which fit your car model. There may be products available from different suppliers which have the same function and fit your car model as well. If your car is not listed or the products are not visible, contact us anyway as we may have them in our portfolio yet did not list them just yet on the website.
2. BY VEHICLE: Alternatively select your car brand first, then model and then the category. The selection is similar to version one (BY PRODUCT), yet you start with your VEHICLE first and then see the available parts for your car.
3. As a third option, you can select to shop BY BRAND, which will show you the manufacturers and all their products listed. You can then choose your desired product from there or use the Filter option to narrow down the product display according to your car brand and model.
If you have any questions with regards to pricing, procedures, shipping terms or anything, get in touch anytime.